Andy Lewis

Andy Lewis's Response to COVID-19: A Letter From The Owner

Andy Lewis

 A Letter From The Owner:

As COVID-19 continues to impact our local communities, Andy Lewis Heating & Air wants to update you on the steps we have taken to ensure the health and safety of our customers and employees, as well as business continuity for the communities we serve. We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our local communities even as potential demand for our services may increase with more families either choosing to, or being required to, remain home for extended periods of time.

More importantly, the safety of our customers and employees is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Heath Organization (WHO) and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our customers and employees.

  • We require all technicians to be equipped with the following personal protective equipment (PPE) when entering homes or businesses for peace of mind and prevention:
    • Masks
    • Gloves
    • Shoe Covers
  • We are requiring employees to stay home or seek medical attention consistent with CDC and WHO guidelines if they are experiencing symptoms such as shortness of breath, coughing, and fever. Should there be concerns about any employee, please contact us at (704) 391-9191
  • We are asking all customers who have scheduled appointments and are experiencing symptoms such as shortness of breath, coughing, and fever to contact us at www.Andyman123.com or (704) 391-9191 to reschedule your appointment.

While the circumstances continue to change and we modify our operations and protocols as necessary, we thank you for your patience and cooperation. As new developments occur, be assured we remain committed to taking care of our customers and employees while providing exceptional service. By working together, we can help each other to stay healthy and safe during this time.

Sincerely,
Mike McAndrew