Ken has been interested in technology from a young age; in fact, he started his technical education while in high school attending classes at Gaston College for communications, electronics and residential wiring. From there he moved his focus to the HVAC world by receiving both technical training and certification also from Gaston College. In addition to his training, Ken has also gained over 30 years’ experience in the customer service sector.
Ken uses his vast knowledge and experience to work with our new homeowner customers by meeting with each one and making sure they understand the ins and outs of their new HVAC system installed by Andy Lewis Heating and Air. His patience, organization, attention to detail along with his excellent follow through make him the perfect fit for his comfort consultant position at Andy Lewis Heating and Air Conditioning.
Building relations with the customers is not only important to him, it is something he thoroughly enjoys doing. Ken spends the time to not only educate you on your new system and its abilities, but also to listen to your questions and concerns and help you personalize your system for your families comfort needs.